Shipping policy
During peak periods such as Christmas and seasonal sales, delivery and dispatch may take longer than usual due to increased demand on couriers. Whilst we aim to ship your orders as quickly as possible, delays can sometimes occur and couriers can take longer than the estimated times. We appreciate your understanding and recommend placing orders early to ensure timely delivery.
SHIPPING COSTS:
UK
Standard Delivery - £3.80 for orders under £50
FREE Standard Delivery for orders over £50
Express Delivery - £5
Standard delivery estimate 2 - 3 working days
Express delivery estimate 1 - 2 working days
ROI, France, Netherlands, Germany, Switzerland, Norway, Austria, Cyprus, Luxembourg, Malta, Portugal ONLY
Royal Mail Tracked - £12
FREE Royal Mail Tracked for orders over £300
UPS Tracked - £25
Delivery estimate 2 - 10 working days
Rest of Europe
UPS Tracked - £25
FREE UPS Tracked for orders over £300
Delivery estimate 2 - 10 working days
USA - $20
FREE delivery for orders over $300
Delivery estimate 5 - 10 working days
Rest of the World - £15
FREE delivery for orders over £500
Delivery estimate 5 - 15 working days
DISPATCH INFORMATION:
Please allow up to 3 working days for your order to be dispatched, especially during peak periods. However we do aim to ship orders placed before 11am Monday - Friday on the same working day. Orders placed after 11am or at the weekend are normally dispatched the next working day.
You will receive shipping notification and tracking information by email once your order has been shipped.
EU customers: We offer UK VAT Free shopping. Any import duties and/or import VAT to pay is shown at checkout. We collect this payment from you and pay any import charges on your behalf. This ensures a quicker, easier delivery for you with no unexpected extra charges.
Please also ensure you double check the size guides for any items you wish to purchase. Our customer service address is hello@cabourn.com if you are unsure of what size to purchase. If you return any items to us, we cannot refund any import duties or taxes we've paid for on your behalf.
CHRISTMAS SHIPPING:
To ensure your order arrives before Christmas, please order on or before the following dates. Please note this is not a guarantee, postal services may be delayed due to the high volume of orders during the festive period. Please allow plenty of time to receive your order.
UK: Wednesday 18th December
USA and Canada: Wednesday 11th December
France, Germany, Ireland, Netherlands: Friday 13th December
Rest of Europe: Thursday 5th December
USA and Canada: Wednesday 11th December
Rest of World: Thursday 5th December
SHIPMENTS OUTSIDE THE UK and EU:
We offer Tax Free shopping for customers outside of the UK and EU.
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
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Please Note: We cannot undervalue orders, or mark them as a gift.